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Privacy Policy

Last updated: 12/19/2025

1. Introduction

Glowly AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the app includes:

  • Personal Data: Information that you voluntarily provide to us when registering for an account or using our services, such as your name, email address, and profile information.
  • Facial Analysis Data: Images and facial analysis data that you upload or capture through the app for AI-powered analysis.
  • Device Information: Information about your mobile device, including device model, operating system, unique device identifiers, and mobile network information.
  • Usage Data: Information about how you interact with our app, including features used, time spent, and actions taken.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our AI-powered facial analysis services
  • Process and analyze your facial images to generate personalized improvement plans
  • Improve, personalize, and expand our app and services
  • Communicate with you about your account, updates, and customer support
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats

4. Data Storage and Security

We use iOS Core Data and CloudKit for data storage to ensure your data loads instantly and feels super smooth. Your data is stored securely and synced across your devices using Apple's CloudKit infrastructure. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, privacy, safety, or property
  • In connection with a business transfer, merger, or acquisition

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal data
  • The right to rectify inaccurate or incomplete data
  • The right to request deletion of your personal data
  • The right to object to or restrict processing of your data
  • The right to data portability

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.